Last updated: September 9, 2026
Skyrise Digital, LLC ("Skyrise Digital," "we," "us," or "our") operates Skyrise Voice, an AI-powered call handling service. This Privacy Policy explains how information is collected, used, processed, and protected when you access or use Skyrise Voice. By using Skyrise Voice, you consent to the practices described in this Privacy Policy.
When you sign up for Skyrise Voice or use the service, we may collect information you provide during registration and onboarding, including business name, contact details, business phone number(s), email address, business hours, business information, and call handling preferences.
Skyrise Voice processes incoming calls forwarded to the service. As part of providing the service, Skyrise Voice may process call audio, call recordings, call transcripts, and information provided by callers during the call, which may include a caller's name, phone number, email address, reason for the call, and, if appointment booking is enabled, appointment or scheduling details such as requested date, time, and service type.
We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, and general usage data. This information may be collected through standard web technologies such as cookies, analytics tools, or similar technologies and is used to operate, maintain, and improve our website and services.
We use information solely to provide, operate, maintain, and improve Skyrise Voice. This includes answering calls, generating transcripts and summaries, applying call transfer preferences, configuring and activating accounts, communicating with customers about setup, activation, free trial support, trial reminders, subscription continuation, troubleshooting issues, supporting customers, maintaining service quality, enforcing our Terms of Service, complying with legal obligations, and protecting Skyrise Digital and others from fraud, abuse, or misuse.
Information may be processed by automated systems, including artificial intelligence models, to generate responses, summaries, and call handling behavior.
We do not sell customer data or caller information. We do not use call data for advertising purposes. We do not use customer or caller information for marketing or advertising purposes unrelated to providing the service.
How we communicate with you. When you submit a form or become a customer, you agree that Skyrise Digital may contact you using the phone number and email address you provide, including by phone call, email, and text message (SMS), for service-related purposes such as setup questions, activation, troubleshooting, free trial and subscription reminders, and support. These communications are not marketing. Message and data rates may apply, and you can opt out of text messages at any time by replying STOP or by contacting us at [email protected].
If a business has enabled appointment booking, and a caller verbally requests to schedule an appointment during a call, Skyrise Voice will ask the caller for permission to send a text message containing a link to the business's connected scheduling tool (such as Google Calendar, Calendly, Acuity Scheduling, Microsoft Bookings, Square Appointments, Housecall Pro, Jobber, or another supported provider). If the caller verbally confirms, one text message is sent so the caller can select an available appointment time. If the caller does not confirm, no message is sent. This message is limited to that single scheduling purpose and is not a recurring or marketing message. Message and data rates may apply. A recipient may reply STOP to opt out of any further messages.
If a business has provided a mobile number to receive text summaries, Skyrise Voice will send a text message after each handled call containing a brief summary, which may include the caller's name, phone number, and reason for the call. This message is sent only to the business's own designated number and is separate from any message sent to a caller. A business may decline this feature at any time by not providing a mobile number, or by contacting us to remove a previously provided number.
Skyrise Voice records incoming calls and generates transcripts as part of its core functionality. By using Skyrise Voice, you represent and warrant that you have the legal authority to forward calls to the service and to comply with all applicable call recording and consent laws, including any obligation to notify or obtain consent from callers.
You are solely responsible for your compliance with such laws. Skyrise Digital is not responsible for your compliance with applicable call recording, wiretapping, or consent laws.
Calls are not actively monitored unless necessary for operational support, troubleshooting, service improvement, legal compliance, or protection of Skyrise Digital's rights and interests.
Skyrise Digital does not intentionally retain call recordings, transcripts, or caller information beyond what is necessary to provide and operate the service.
We may retain limited information for troubleshooting, security, compliance, or legal reasons, and we may also retain data as required to enforce our Terms of Service or protect our legal rights.
Data retention periods may vary depending on system requirements, service functionality, and operational needs.
Skyrise Digital does not sell, rent, or trade customer data or caller information.
We may share or disclose information with third-party service providers strictly as necessary to operate Skyrise Voice and deliver the service, including call processing, transcription, infrastructure, and related operational services. These providers may process information only to perform services on our behalf and are not permitted to use such information for their own purposes.
If a business enables appointment booking, caller information necessary to schedule an appointment (such as name, contact details, and appointment time) may be shared with the business's connected calendar provider (such as Google Calendar, Calendly, Acuity Scheduling, Microsoft Bookings, Square Appointments, Housecall Pro, Jobber, or another supported provider) strictly to create, update, or cancel the appointment.
If you become a paid subscriber, payment processing may be handled by a third-party payment processor. We do not intentionally store full credit or debit card numbers on our own systems. Payment processors may collect and process billing information according to their own terms and privacy policies.
We may disclose information if required by law, court order, subpoena, or other legal process, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of Skyrise Digital, our customers, callers, or others.
Some of our service providers may process data in different jurisdictions, including within the United States. By using Skyrise Voice, you acknowledge that information may be processed or stored in locations outside of your state or country where data protection laws may differ.
Our website may use cookies and similar technologies to operate the site, remember preferences, measure traffic, and improve performance. Most web browsers allow you to control or disable cookies through their settings; however, disabling cookies may affect how parts of our website function.
We do not respond to "Do Not Track" browser signals at this time. Any analytics providers we use process information on our behalf to help us understand and improve website usage.
We take reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You provide information at your own risk.
Depending on your location, you may have rights regarding the personal information we hold, such as the right to request access to, correction of, or deletion of certain information, or to ask questions about how your information is used.
To make a request, contact us at [email protected]. We will respond consistent with applicable law. Please note that some information may be retained where we have a legal obligation or legitimate business reason to keep it, and that callers should generally direct privacy requests to the business they called.
Our website or communications may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.
You are responsible for ensuring that the business information you provide is accurate and up to date. You are also responsible for complying with all applicable privacy, telecommunications, and consent laws, including any requirements to notify callers of call recording or automated call handling.
Skyrise Voice is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
We may update this Privacy Policy at any time. Any changes will be posted on our website with an updated "Last Updated" date. Continued use of Skyrise Voice after changes are posted constitutes acceptance of the revised Privacy Policy.
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or through the Contact Us form on our website.